Returns & Cancellation Policy
We at Aadhya.shop create our every product with equal passion but sometimes there can be situations when our creation due to unforeseen errors fails to meet your expected standards. But we always thrive to provide you best in quality products and establish ourselves as the most loved clothing brand.
For situations like these we have formulated a friendly return and cancellation policy which makes a great customer experience for every shopper. If you are not 100% satisfied with your purchase, you can return the order for a full refund of the paid price.
However, return of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition.
In addition to it do take a note of following terms and conditions:
shop has a 15 Day Return Policy. The days will be counted from the day the product gets dispatched from our warehouse.
- If you are not satisfied with your product you can mail your complaint at firstname.lastname@example.org. We will start your return process.
- All the returns are subjected to quality standards set by Aadhya’s Quality Assuarance team.
- Please note Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.
- This policy is applicable only for customers in India and we won’t be able to provide exchange, returns or refunds to our international customers.
- Payment Refunds are applicable only in case of damaged product or delivery of incorrect size (size other than that ordered).
- Exchange are allowed with same or different products.
- The package will be picked from the same delivery address from where it was ordered also the amount will be refunded to the same bank account which was used to make payments.
- The expected timelines are as below:
|Payment Method||Refund Time|
|Prepaid orders||4 Business days after successful Quality Check|
|COD Orders||5 Business days after successful Quality Check|
- Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order
- You can cancel your online order before the product has been shipped. Your entire order amount will be refunded.